About our company

Natural Lighting Products specialises in the manufacture, sales and installation of skylights, roof windows and roof glazing systems. Established in 2004, our employee-owned company is based in Rydalmere Sydney with outlets in Canberra, Brisbane, Perth and Melbourne together with a manufacturing plant in Taree NSW.

We are the largest independent supplier of skylights and natural lighting solutions in Australia and distribute and install imported and locally manufactured products as well as custom built solutions for both commercial and residential customers.

We are a professional, dynamic high growth company that focuses on providing the highest level of service to our customers.

About the role

We are currently seeking an experienced production & installation scheduler at our head office facility in Sydney. The role is fast paced and involves the coordination of multiple tasks and activities each day.

As part of a growing company, you will have the opportunity to further develop your career in project and business management.

Job Description

The Production & Installation Scheduler works with our sales/delivery teams to schedule sales orders and product/service delivery through the life cycle of each order.

The scheduler manages each sales order from receipt of customer purchase order/deposit through job production/preparation, work scheduling and customer site access management.

The scheduler work with our warehouse inventory team, regional production facility and external suppliers to prepare the required products for each sales order.

In parallel, the scheduler schedules our installation teams based on sales order requirement, service delivery location and any specific customer/site requirement.

The scheduler manages all installation follow up and coordination with each customer to ensure effective and timely order completion and customer satisfaction.

Skills and Experience Required

Previous experience in scheduling, coordination and despatch roles is mandatory – trade or service industry preferred – with the following skill attributes:

· Strong time management and multi-tasking skills

· Excellent communication and interpersonal skills

· Tech-savvy with the ability to learn and leverage our ERP system (MYOB Acumetica) and supporting tools (MS-Office Apps/Google Calendar/Excel/Google Sheets)

· High attention to detail and a solutions-focused mindset

· A team player who thrives in a busy collaborative environment