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Program Service Leader

DCC Industry Group
Toowoomba, QLD
A$90,000-$95,000 p/a
Community Services & Development → Child Welfare, Youth & Family Services
Full-time
On-site

Posted 5 days ago


About Us:
DCC Industry Group is dedicated to enriching lives through our key divisions: Youth & Communities, Allied Health, Workforce, and Disability Services. Our goal is to provide services that empower individuals across all stages of life, supporting their well-being and personal growth in every aspect of their journey.

About The Role:
In this leadership position in Toowoomba, you will oversee and support the day-to-day program operations in the organisation and support youth workers to develop and improve practice. In this role with DCC Industry Group you will work collegially with the line manager as you support and implement program structure and consistency. You will be an effective determined and creative leader that takes the opportunity to develop and support a residential program. This position requires strong administrative skills to ensure effective program planning occurs supporting program structure and predictability for young people and youth workers.

Key responsibilities will include:

Staff and program inductions for all new employees in residential programs

Active in the recruitment and induction of new staff

Developing weekly house planner and activity structures

Communicate effectively, both verbally and in writing with all youth workers and leaders in a professional and timely manner

Timely and accurate completion of administrative duties including finance requests, daily environmental audits/checks, petty cash, daily summaries, and incident reports in line with legislative and contract requirements

Up lining both client and stakeholder complaints and incidents promptly and in line with organisational requirements to the Area Manager.

Complete grocery list and weekly shopping for the program

Support youth workers and care team to implement care plans for young people

Compile staff feedback and performance issues to your manager and provide Weekly Handover

Build the weekly team meeting agenda with your manager and take the meeting minutes to send out to staff

Supporting multiple programs in the absence of other Program Service Leaders.

Any other duties as required

About You:
The ideal candidate is passionate about working with children and young people, is a strong role model, doesn’t take things personally, and can help children and young people explore themselves and their culture with good personal and leadership values.

Availability:
Must be able to do Monday to Friday, 8am to 4pm, including occasional on-call duties.

What’s On Offer:

Permanent, full-time employment

Set roster – Monday to Friday

No use of a personal vehicle whilst on shift

Career growth and progression

Access to Employee Assistance Program

Salary between $90,000 to $95,000 per annum plus super

Qualifications / Requirements:

Minimum of Certificate IV or higher in Youth Work or Child, Youth and Family Intervention or similar

2+ years' experience in residential youth work with a strong knowledge of Child Protection and Out of Home Care is essential

Strong time management and organisational skills

Current Blue Card and LCS check

Current Open/P2 Australian Driver's License

Current First Aid and CPR, or willingness to obtain

Proven experience in mentoring and developing staff

If this sounds like an opportunity for you, or should you have further questions or require more
information, please contact [email protected].

We’re serious about diversity and cultural inclusivity. Deadly Community Connections is an employer of equal opportunity and encourages people from a background of CALD, LGBTQIA+, women, and First Nations people to apply.


About DCC Industry Group

Toowoomba, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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