Join our Administration team at North Shore Private Hospital today and enhance your administrative skills!

The Role

We have an exciting and highly rewarding opportunity for an experienced Ward Clerk to join us on a full-time basis, Monday to Friday.

At the heart of the department, the Administration staff play a crucial role. As the initial point of contact for patients and families on our Medical Ward, you will set the tone for a welcoming and supportive experience.

Key Accountabilities

• Managing incoming and outgoing calls to the ward
• Provide timely and accurate information to queries by patients, visitors and other staff and departments
• Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients
• Compilation and management of patient admission papers and clinical notes

What you’ll bring

To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy ward. Your ability to converse and be empathetic while managing a busy flow of admissions and discharges is a key skill needed for this role.

You will also demonstrate:

• Computer literacy including Microsoft Office suite of programs
• Experience either in a medical administration setting or a patient-facing role.
• Experience with Patient Management Systems will be highly regarded.
• Strong communication and interpersonal skills
• Comfortable working in and communication with a multidisciplinary team

Remuneration

On offer is a base hourly rate of $33.92 + superannuation based on experience and qualifications. Exclusive of penalties and allowances.

About Us

North Shore Private Hospital (NSPH) is a 336-bed surgical, medical and maternity facility located on Sydney’s lower North Shore.

The hospital is owned and operated by Ramsay Health Care, and a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Discounts: Ramsay Rewards - Access great deals at major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

Requirements

• Must provide a National Police check conducted within the previous 12 months
• Depending on the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

Enquiries are welcome! Please contact Sarah Lichtenstein on [email protected]

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com