We’re looking for an enthusiastic and detail-focused Full-Time Medical Receptionist to join our established vibrant team at Medicare Mental Health Centre in Lismore. In this role, you’ll provide professional, confidential, and high-level reception and administrative support to our team. Your warm and welcoming presence will help create a friendly and efficient environment, ensuring every client receives exceptional care from the moment they walk through our doors.

The hours of this role are negotiable between 9:00 - 6pm weekdays, with the possibility of weekend work.

Benefits for you include:

• Opportunity to salary package up to $15,900 of tax-free income plus $2,650 meal and entertainment and novated leasing.
• Staff benefits program with various discounts, and an employee referral bonus.
• Professional development and training opportunities provided.
• Joining a positive, inclusive, values-focused team alongside like-minded professionals passionate about mental health.
• Strong and passionate leaders, who foster great teams and drive engagement.
• Access to an Employee Assistance Program.
• Working in a vibrant centre with other staff who are passionate about working in mental health.

What you will do on a day-to-day basis:

• Deliver warm, attentive customer service to all clients and visitors.
• Manage incoming calls, schedule and confirm appointments, and provide exceptional customer service at all times.
• Maintain high standards of accuracy and detail across all administrative duties.
• Collaborate seamlessly with a multidisciplinary team to support smooth day-to-day operations.

What we are looking for:

• Strong interpersonal and communication skills
• High attention to detail and excellent organisational abilities
• Ability to work effectively in a fast-paced, team-oriented environment
• Demonstrated experience working in an administrative and/or reception role within a similar environment
• Proficiency in medical software systems (desirable)

If this sounds like you this is what you will need to get started:

• Current Driver Licence
• Current Working with Children Check (Blue Card) or ability to hold one
• Current Police Check (completed within the last three months)

Be part of an exciting time of growth and opportunity in an organisation that you can be proud of being a part of.

For enquiries, please contact Georgia Ross at [email protected] or call 0421 541 145. To apply, simply click ‘Apply Now’.

Diversity is Strength. We encourage people from diverse ages, gender, identity, cultural backgrounds and experience including First nations peoples, Cultural and linguistically diverse, LGBTQIA+, lived/ peer, mental health experience, to apply for this position.

Open Minds acknowledges the Traditional Custodians of the lands on which we all work, live and play on. We pay our respects to the Elders past and present and extend that respect to all First Nations Peoples. We reflect upon the millions of footprints that are embedded into the earth from our Ancestors, the pathways that were forged, the meaning they leave behind and the continuation of the traditions through the next generations.