Pick & Pack + Customer Service Assistant (Room to Grow!)
Personail
Posted 10 days ago
We’re on the hunt for a reliable, detail-loving all-rounder to join our small but mighty eCommerce team! If you love the idea of working behind the scenes of a growing online brand—and are keen to learn more about marketing, sales, or management down the line—this could be your foot in the door.
✨ About the Role
This is a hybrid warehouse + customer service position where no two days are the same. You’ll be part of a close-knit crew that picks and packs orders with care, answers customer enquiries, and keeps things running smoothly behind the scenes.
What you’ll be doing:
Picking, packing, and dispatching online orders accurately and efficiently
Responding to customer emails and DMs with a friendly and helpful tone
Keeping stock areas organised and tidy
Assisting with inventory checks and reordering
Supporting occasional content creation, admin, or marketing tasks (if you're keen!)
We’d love someone who:
Is dependable, proactive, and has strong attention to detail
Has great communication skills and a natural knack for customer care
Is tech-savvy and comfortable using email, spreadsheets, and Shopify (or willing to learn!)
Can work both independently and as part of a small, collaborative team
Is interested in growing with us—we’re open to developing the right person into a role in marketing, sales, or operations
Nice to have (but not essential):
Experience in ecommerce, retail, warehousing, or customer service
A love for product-based businesses, beauty and lifestyle
Perks & Growth:
Flexible, supportive work environment
On-the-job training with room to expand into marketing, sales, or management
Staff discounts and a fun, friendly vibe
Opportunity to grow with a purpose-driven, values-led brand
📍Location: Carlton NSW
📅Hours: Casual
About Personail
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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