FindStaff are currently seeking an experienced and enthusiastic Contacts Officer to join the AASN Team within MAS in Launceston.

• Flexible working arrangements
• Part time position will be 2-5 days per week Mon-Friday depending on candidates suitability
• Competitive hourly rate
• All assets provided, including access to a company vehicle (Pool)
• On-site parking
• Great company culture
• Career growth opportunities
• Supportive team environment
• Full training provided

About the Company

Mas National is proudly part of the IntoWork Australia Group, a not-for-profit business providing employment, skills and support services for individuals and communities across Australia.

About the Role

Contact Consultants play a very important role in the management of Australian apprenticeships/traineeships by promoting pathways to meet Australian workforce development needs.

Contact Consultants also provide a high level of consistent customer service to our Apprentices/Trainees, employers and key stakeholders through provision of advice, training contract administration and monitoring.

These autonomous positions are exceptionally rewarding and include a company-maintained vehicle, phone and laptop. Mas also provides fantastic work/life balance opportunities.

Key Responsibilities:

• Performing contact visits to apprentices and trainees
• Updating relevant data systems
• Monitor active Apprentices and Trainees, supporting them through to a successful completion
• Develop and maintain strong industry links and stakeholder engagement

About You:

To be successful in this role, you will need:

• An understanding of the Australian Apprenticeship system and VET sector (highly desirable)
• Excellent communication skills and the ability to build and maintain strong relationships
• Proven experience in providing high levels of customer service to clients
• Highly motivated and outcome focused
• Strong time management and organisational skills
• Strong Microsoft office skillset
• Current and valid driver's license

Applicants must be eligible to work in Australia. A current Working with Children and National Police Check is required

Mas National is proud to be a supportive, flexible and inclusive organisation. We are looking forward to our new Contact Consultant joining the team.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV

If you have any questions, please contact David at Findstaff on 0474 004 922 or [email protected]