About the role

We are seeking an experienced Radiology Receptionist to join our growing radiology practice, CAREWELL DIAGNOSTIX, in the vibrant suburb of Tarneit, Victoria. This is a full-time role that will play a crucial part in providing exceptional customer service and administrative support to our patients and clinical team.

What you'll be doing

• Greeting and welcoming patients to our radiology clinic in a friendly and professional manner
• Scheduling and managing patient appointments, ensuring efficient patient flow
• Answering and managing incoming telephone enquiries with empathy and care
• Handling patient registrations, record-keeping, and data entry with accuracy
• Providing general administrative support to the clinical team as required
• Maintaining a clean, organised and welcoming reception area
• Adhering to all relevant medical, health, and safety regulations and policies

What we're looking for

• Proven experience as a Medical Receptionist or similar customer service role in a Radiology setting
• Strong communication and interpersonal skills, with the ability to interact with patients of all backgrounds
• Excellent organisational and multitasking abilities to manage a busy front-of-house environment
• Proficient in using medical software, electronic records, and other standard office technologies
• A warm, friendly and empathetic approach to patient care
• Knowledge of medical terminology and industry regulations (desirable)

What we offer

At CAREWELL DIAGNOSTIX, we are committed to providing our employees with a supportive and rewarding work environment. This role offers competitive remuneration, opportunities for career development, and a range of employee benefits including:

- Ongoing training and professional development- Supportive team culture and regular social events- Discounted Radiology services for employees and their families- Flexible work arrangements to support work-life balance

About us

CAREWELL DIAGNOSTIX is a leading provider of medical imaging services, committed to delivering exceptional patient care and supporting the local community. With state-of-the-art facilities and a team of highly skilled professionals, we strive to be at the forefront of diagnostic imaging technology and innovation.

If you are passionate about providing excellent customer service in a Radiology setting, we encourage you to apply for this exciting opportunity. Click here to apply now.