• $75,545 + super + NFP salary packaging benefits
• Permanent Full Time Contract
• Location: Ngarluma (Karratha) WA 6714
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we're building hope and possibility for all. Find out more about us and our purpose.

Your Opportunity
Are you passionate about making a difference in the lives of individuals impacted by family and domestic violence? As a Safe Steps Case Manager in Karratha, you will play a key role in delivering essential support services to those who are experiencing or are at risk of family violence.

This is an on-site position and you will work under general supervision to provide practical, culturally safe support for clients, ensuring they have access to the resources and assistance they need. You will apply established procedures and policies to assist clients in navigating challenging circumstances, collaborating with other team members and service providers to deliver high-quality outcomes.

This role is an opportunity to make a meaningful impact in your community while building your skills and knowledge in the family and domestic violence sector.

Your Key Responsibilities

• Delivering practical, culturally safe support to young people and families impacted by family and domestic violence.
• Assisting with intake and assessment processes, including completing required documentation and data entry.
• Supporting clients to develop and implement individualised case and safety plans, following established practices and procedures.
• Facilitating home visits and consultations in office settings, ensuring client safety and well-being.
• Providing referrals and advocacy to connect clients with appropriate services and resources.
• Maintaining accurate client records, adhering to privacy and confidentiality standards, and contributing to reporting requirements.

Requirements for Success

• A Certificate or Diploma (or working towards) in Social Welfare, Youth Work, or a related field, with relevant experience.
• Knowledge of child and adolescent development and child and youth safe practices.
• Strong interpersonal and communication skills, with the ability to adapt your approach to different audiences.
• An understanding of Aboriginal culture and the ability to work respectfully with Aboriginal young people, families, and communities.
• The ability to follow established procedures and guidelines to provide effective support.
• Strong organisational and administrative skills, including the ability to maintain accurate records.
• First Aid Certificate is desired but not essential.
• Full driver licence with no restrictions

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your Benefits
To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Additional $1,000 each year to assist with cost of living in a remote area
• Additional 5 days Annual Leave bringing you to 5 weeks Annual Leave per year
• Access to up to 5 additional days Personal/Carers leave each year (non-accruing)

• Rewarding work - every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support.
• Volunteering opportunities
• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
• Pilbara remote benefits include:

Our Culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

How To Apply
To be considered for this opportunity, click 'apply' and send your application today!
As a committed Circle Back Initiative employer, we will respond to your application.

Applications for this role are shortlisted as received and we are interviewing through the advertising period. Please apply as soon as possible to be considered. Thank you