Our Company

Vuly is an Australian-owned outdoor play company that provides fun, safe, and healthy play for everyone. Pioneering the outdoor play industry with our creative and innovative product ranges, Vuly stands out as a company like no other. This position offers a chance to join a creative and hands-on team dedicated to bringing children's products to life. Join us and make a difference!

About the Role

Vuly is looking for a confident and outgoing individual who is able to build and cultivate relationships with our current retailer network as well as our direct consumers. As our Sales and Wholesale Representative, your main role is to assist our accounts within our wholesale department and help with processing orders, product and service queries as well as the general day to day duties. During our off peak season, you may be required to support our direct sales and service team.

Key Responsibilities

Working with Account Managers in the day to day management of accounts

Be approachable and confident in dealing with a variety of people

Processing orders, over the phone, email and face-to-face

Assisting with outbound calling programs to the retailer networks to help maintain relationships, offer support and ensure supply of product/marketing materials etc throughout the network

Answering inbound calls and emails from our direct consumers

Ability to understand, interpret, anticipate and deliver to clients’ expectations

Requirements/Experience

Previous customer service experience is required

Superior listening, verbal and written communication skills

Strong customer focus and ability to adapt to diverse personalities.

Ability to multitask, set priorities and manage time effectively

B2B experience relations is highly desirable

What we offer

Team building activities

Great work culture

Growth and development opportunities.

Casual role with consistent hours (24–38 per/week) and potential for full-time transition.

We are currently seeking a motivated individual for a casual position, with consistent hours ranging from 24 to 38 per week. This role offers the potential to transition into a full-time position in the future, based on performance and business needs. If you are interested in coming to work for our great team please apply directly through SEEK with your resume and cover letter addressing requirements above. Only Shortlisted candidates will be contacted.