Backpackers Hostel Front Office / Caretaker role - Live in

Geraldton Backpackers on the Foreshore
Geraldton, WA
A$45,000-$53,000 p/a
Hospitality & Tourism → Front Office & Guest Services
Part-time
On-site

Posted 29 days ago


Opportunity to work and live in beautiful coastal Geraldton.

The role will cover, reception duties, checking guests, in and out, (it will be an advantage if you have RMS skills or experience with other reservation programs), housekeeping and cleaning duties and ensuring a high level of cleanliness and presentation, gardening, inventory management, marketing, provide guest services on call after hours and on weekends. The Hostel operates seven days per week, 365 days per year and therefore we request that all applicants consider that occasional weekend, public holiday and out of hours work will be a requirement for this position. As the lead cleaner you will be responsible for supervising and performing cleaning duties as operationally required to ensure the facilities are cleaned to a high standard.

What we are looking for: Long term applicant preferred

Excellent communication and interpersonal skills, with a strong customer-centric approach

Flexibility and availability for weekend and after hours shifts

Genuine passion for delivering exceptional Guest experience

A passion for the hospitality industry and a commitment to continuously improving the guest experience.

Excellent customer service and interpersonal skills, with the ability to create a warm and welcoming environment for guests.

Foster a positive and welcoming environment for guests, ensuring exceptional customer service. Please note: Experience in hospitality is a must. You will be interacting with guests from different cultures with language barriers. Conflict resolution skills are a must!

To be successful in this role, as a minimum, you will need to demonstrate:

· Experience in Hospitality preferably in a management/supervisory or in a caretaker role

· RMS reservation management system and Microsoft Office

· Excellent customer service skills

· Impeccable attention to detail

· Good verbal and communication skills

· Physically fit and ability to climb stairs on a regular basis

· Cleaning experience

· Support from two professional references

· A right to work in Australia

· A current (within 6 months) Police Check.

· Current First Aid Certificate

Interested? Apply now:

If you are excited about this opportunity and believe you have the skills and experience to excel in our Front Office / Caretaker role, we encourage you to apply now. Please note that a cover letter introducing yourself and outlining your relevant experience is essential!

For more information, please contact Pippa on [email protected] or 0427 642 492.

Or check out the below links.

https://geraldtonbackpackers.com.au/

https://youtu.be/yeR-N1Kxpz8


About Geraldton Backpackers on the Foreshore

Geraldton, WA, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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