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Senior Investigations Officer

NSW Ambulance
Sydney Olympic Park, NSW
A$127,150-$144,444 p/a
Human Resources & Recruitment → Industrial & Employee Relations
Full-time
Hybrid

Posted 18 hours ago


Employment Type: Temporary Full-Time, 38 hours per week
Position Classification: Health Mgr Lvl 3
Salary Range: $127,150 per annum - $144,444 per annum + 11.5% super and benefits
Location: NSW Ambulance State Operations Centre, Sydney Olympic Park (remote work locations not available)
Closing Date: 27 May 2025

ABOUT NSW AMBULANCE

NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.

Hear what it’s like to work for NSW Ambulance

Around the Grounds - November 2024

ABOUT THE ROLE

To manage a complex caseload of conduct related matters, and report on complaint, conduct and probity issues or concerns that relate to our staff. Develop training and provide expert advice and support to managers to help improve the system for handling these issues.

Play a key role in strengthening ethical work standards and practices and professional conduct across NSW Ambulance. Conduct and/or review complex and sensitive internal investigations.

Please refer to the Role Description and Position Conditions and General Info for further information.

Please note: This position is for a period of up to twelve (12) months with possible extension.

WHATS ON OFFER

  • Excellent remuneration and leave support including annual, parental, carers and more
  • Allocated Days Off (ADO) once a month take a paid day off
  • Additional Public Holiday
  • Meal entertainment lowers your taxable income & increases your take home pay
  • Novated leasing - lease a car and pay for all running costs out of your pre-taxed salary
  • Staff Support Program - extensive free confidential and professional assistance for staff and their families
  • Fitness passport, and medic-fit gyms at most locations – discounted gym membership that both you and your family can enjoy
  • Discounted private health insurance
  • Career development and growth opportunities
  • Collaborative and supportive team
  • Flexible / hybrid working conditions
  • Accessible via Public Transport

ABOUT YOU

To be successful in this role, you will bring the following experience and attributes:

  • Considerable experience in public sector investigations and/or expert knowledge of administrative law principles as they relate to the conduct of investigations.
  • To independently manage a large and varied caseload of complex matters, including investigation planning, statement taking, interviewing, evidence gathering and analysis and detailed report writing within tight timeframes.
  • The ability to exercise sound conceptual, analytical and problem-solving skills relating to complex concerns raised regarding employee conduct, and the ability to formulate effective recommendations within the parameters of relevant legislation, policy and guidelines.
  • A strong communicator with excellent public speaking, negotiation, and influencing skills.
  • Certificate IV in Investigations (or equivalent knowledge and exposure).

HOW TO APPLY

Please respond to the below two (2) pre-screening questions (max 4000 characters including spaces) and submit this with your CV and other required information.

Question 1: Describe a time you had to make a difficult decision in a high-risk investigation. What steps did you take, and what was the outcome?

Question 2: Describe a situation where your investigation findings were challenged. How did you respond, and what was the result?

If you’d like to discuss the position and role description more before you formally apply, confidential enquiries can be made to Greg Marshall:

E: [email protected]

M: 0447 402 184

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

Click here for information about eligibility lists and Recruitment Pool use

Click here for information on our Diversity and Inclusion Statement

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About NSW Ambulance

Sydney Olympic Park, NSW, Australia
1001-5000 employees

We are committed to providing high quality clinical care and health related transport services to over 7.25 million people in NSW, distributed across an area of 801,600 square kilometers.

The average number of ambulance responses increased by 3.3 per cent over the past year. Factors contributing to increased activity include population growth, an ageing population and the associated increase in rates of illness.

In 2013/14 we provided 1,234,843 total responses (both emergency and non-emergency) compared to 1,219,262 total responses in 2012/13. There were on average 3383 responses per day - this is equivalent to a response every 26 seconds.

Source: This is an extract from the company's own website.

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