Front Office Manager
Black Rhino Group
Posted 22 hours ago
Craigs Royal Hotel is searching for an accommodation specialist with a passion for providing an exceptional guest experience. Reporting to the venue manager you will be responsible for the day-to-day management of the venue's accommodation operations. Shifts will be within the range of 8am – 7.30pm across a 7 day roster, with a minimum of 1 weekend off per month.
Your responsibilities will include;
- Processing reservations, online, email and phone
- Assisting guests with enquiries of the hotel and local area
- Ensure a smooth check in and out
- Account follow up
- Management of complaint handling
- Staff training
- Debtor Management
- Management of housekeeping including quality control
About You
To succeed in this role you will not only be reliable and a great communicator but posses the following attributes;
- Have a friendly and approachable nature with a warm and welcoming demeanor
- Have a high level of accuracy and attention to detail
- Have the ability to problem solve and priorities tasks
- Prior experience with RMS will be highly regarded
If this sounds like you please submit your resume and cover letter
About Black Rhino Group
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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