Who Are We?

American Motor Group is a privately owned company and the market leader in American vehicles across Australia. We specialise in iconic brands including the Ford F150, Ram 1500, Dodge Challenger, Charger, and heavy-duty Super Duty models. We're also proud to be the official INEOS dealer for South Australia.

We are proud to be South Australia's only LHD to RHD vehicle manufacturer, operating a full conversion facility where we re-manufacture Ford and Ram vehicles from left-hand drive to right-hand drive. This unique capability sets us apart in the market and offers our team hands-on experience with cutting-edge vehicle technology. The Service/Workshop Manager will also have input into this area, working alongside our conversion team to ensure seamless quality and service outcomes.

We pride ourselves on delivering outstanding customer service and providing a dynamic, supportive work environment. With our expanding vehicle portfolio and growing service demands, we’re looking for the right person to lead our workshop team and continue delivering exceptional results.

About the Role

We are seeking an experienced and driven Service/Workshop Manager to oversee the day-to-day operations of our service department. This is a hands-on leadership position that requires a strong customer focus, excellent organisational skills, and a passion for automotive excellence.

In this role, you will be responsible for managing a team of technicians and service advisors, ensuring that all service work is completed efficiently, to the highest standard, and in line with customer expectations.

Key Responsibilities:

Lead and manage daily workshop operations

Supervise, support, and mentor workshop staff and service advisors

Maintain a high standard of customer service and workshop presentation

Allocate jobs, monitor technician productivity, and manage workflow

Ensure compliance with safety procedures and company policies

Oversee service administration, including invoicing and warranty claims

Drive profitability and efficiency targets for the service department

Collaborate with our in-house conversion team on LHD to RHD projects

To Be Successful in This Role, You Will Need:

Proven experience in a similar Service Manager or Workshop Manager role

Strong leadership and team-building capabilities

Excellent customer service and communication skills

Sound technical knowledge and understanding of workshop operations

A proactive and solution-focused attitude

Ability to multitask and manage priorities in a fast-paced environment

A current and valid driver’s licence

What We Offer:

A competitive salary package with performance incentives

A fully maintained company vehicle after successful probation

Supportive leadership and a positive, energetic team culture

Ongoing training and professional development

The chance to work with some of the most exciting and unique vehicles in the market

Career progression within a growing and innovative automotive group

How to Apply

Email your application to [email protected]

Please note: Only shortlisted applicants will be contacted. All applications will be treated with strict confidence. American Motor Group is an Equal Opportunity Employer and encourages people from all backgrounds to apply.