About the Role

In this role you will be the face of our brand! You will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer inquiries.

Mackay Airport based

Free staff parking & uniforms provided

Casual role (3-4 days per week)

$38.70ph plus loadings & bonuses

Full Training provided

Large & stable global organisation

What you’ll do

Establishing customer car rental needs by actively listening

Review in detail ABG’s various add on’s and services as to determine what may best suit the customer

Communicate rental procedures and guidelines effectively

Complete rental bookings in a timely, efficient and accurate manner

Answering customer questions and inquiries

Perks You’ll Get:

$38.70 Casual hourly pay + loadings + commission incentives

Wellbeing programme incl. life insurance + discounted health insurance + superannuation options

Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more

Employee discounts on car rental across Avis Budget Group

Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing

Full training provided to help you achieve your goals & reach your potential

What we’re looking for

Applicants must have a full and valid driver’s license

This is a casual position that requires a minimum availability of 3-4 days per week

Ability to work in a fast paced environment while delivery exceptional customer service

Previous experience within retail, hospitality, customer service, sales or similar roles

Ability to follow procedures and adhere to company guidelines and standards

Comfortable learning and using various computer systems to accurately input rental information

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.

Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.