Kubpower, based in Gepps Cross, Summertown and Naracoorte, are dealers of some of the largest construction, agricultural, turf, and power equipment brands in the world.

Brands include Kubota Full range of equipment; New Holland Braud Grape Harvesters; Croplands Spray Equipment; Landini Tractors; Antonio Carraro Tractors; Husqvarna, Kawasaki and others

An opportunity exists for a Warranty Administrator & Support Officer to join the team at our Head Office, Gepps Cross.

We require an experienced Warranty person to join the service department. This role will be responsible for warranty processes across all three branches and all manufactures. You will of course be working closely with the Workshop managers and service teams of each branch including liaising with manufacturers to oversee all the warranty processing and lodgement of claims in a timely and accurate manner.

Key responsibilities of the role will include:

Claim processing and reconciliation

Warranty part returns (short shipment/damaged parts)

Following up with manufacturers, investigating pre-approval claims

Tracking and coordinating Product Improvement Program implementation to completion

Assist and advise all branches on warranty & service agreements and policies

You will need to maximise all claims and ensure they are lodged in good time

Ensure all aspects of warranty requirements specified by the manufacturer, such as clocked times, clients signatures, technicians stories, parts tagging etc. are completed

Branch or customer visits (during business hours) to investigate claims further or gather more materials/evidence

Applicants will require the following attributes:

Strong knowledge of the agricultural and construction industry products (desired)

Be comfortable managing a multi-task workload, meet priorities and timelines set both by the Manufactures and internally

Attention to detail and excellent organisation

Strong administration and computer skills

Previous experience in a similar capacity within the machinery, automotive or comparable industry (service industry experience)

Sound mechanical knowledge

Heavy vehicle experience or trade background is desired but no mandatory

A current SA Drivers licence

Click “Apply Now” to submit your application or send your application or queries to:

Carla DiCesare - Group Operations Manager

[email protected]