• 12 + 12 month contract - ASAP Start
• $100 - $135 per hour (inc-Super) - market estimate / negotiable
• Canberra, Melbourne or Geelong - WFH 3/2 dpw
• Obtain your Baseline Security Clearance

Our client, a Commonwealth Government organisation whose focus is to provide support to Australian's living with disability, are Seeking the experience of an System Monitoring Analyst for a long 12 + 12 month contract based in ACT or VIC.

Duties of the System Monitoring Analyst

• Monitor critical business systems using various monitoring tools, including Splunk and Dynatrace.
• Gain a deep understanding of key business processes and their business impacts to monitor accordingly, as well as enterprise and system architectures.
• Create and fine-tune monitoring solutions such as alerts, reports, and dashboards to identify, troubleshoot and notify internal technical and business teams.
• Identify and deliver continuous improvement initiatives to strengthen and enhance the maturity of overall monitoring solutions and processes.
• Undertake troubleshooting and root-cause analysis, including recommendations to system owners on solutions and improvements.
• Develop and maintain documentation on processes, policies, and configuration.

Skills and Experience Required

• More than 3 years' experience working in an ICT monitoring or ICT operations role, ideally for CRM systems.
• Demonstrated experience developing alerts and monitoring solutions using monitoring tools and log analysis platforms.
• Experience identifying and implementing process improvements and continuous improvement activities.
• Strong analytical and troubleshooting skills.
• Experience using Splunk (desired).
• Strong knowledge of different log formats, including JSON, XML, CSV, and plain text (desired).

How to Apply

Please forward your resume to Ben Cousins at Recruitment Hive by clicking the Apply button, or email your resume to Ben.Cousins @ RecruitmentHive.com.au citing Job ID: BC10909. Alternatively you may call Ben on (02) 6299 1006. Applications close 20/5/2025 however Recruitment Hive welcome late applicants to consider for future opportunities.